Our Ethos

Knowledge & expertise. Reliability & trust. Innovation. Customer Service. Partnership & Flexibility. Listening & Communication.

An unrivalled service offering. First-class customer service.

Our core values

We’ve built our business around a set of uncompromising core values that underpin everything we do. It is these key pillars that define us as a business and shape all of our actions.

Firstly, we are, above all else, reliable. Customers depend on us to provide high quality products and a best in class service, time after time. Service is central to our entire offering and we can’t build effective, long-term relationships without delivering on our promises, so if we say we’re going to do something for you, we ensure that we do it.

We’re experts in our industry and we share our knowledge with customers wherever we can, offering support and training, and making well-considered recommendations. With decades of experience in the access industry, you can rest assured that every product we supply has been designed, developed and built by the very best in the business.

This industry knowledge and insight feeds our innovation. The products we offer, many of which were the first of their kind in the market, are often developed in response to customer needs, creating solutions to issues as they arise. It’s by understanding our customers, our industry and how our products are used, that we can keep bettering our service offering and delivering new and improved solutions to our customers.

We take a customer-centric approach to all of our activities. What this means is far more than just “the customer is always right”. What it means is that our customers come first for us, in everything we do; from our friendly, knowledge support staff and rapid response times, to our innovation-led product offering and after sales service. We care about our customers’ successes and are willing to go the extra mile to make them happen.

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STRONG, RELIABLE, PRODUCTS

“Through our strong partnership with POP UP PRODUCTS, we have been able to develop new products in response to our unique market insights and customer feedback”.

“This investment ensures the product availability across our 200-strong national depot network and we look forward to continuing our relationship with POP UP PRODUCTS to bring further innovation to the market in future.”

Russell Down, Chief Executive of Speedy

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