AFTER SALES SERVICE

Your POP UP PRODUCTS service doesn’t end once you’ve made your purchase. We’re here to help you out every step of the way.

LEARN. MAINTAIN. PERFORM.

Service you can trust

We pride ourselves on the delivery of best in class customer service for all of our customers, at every stage of our relationship. Our after-sales service is tailored specifically to make it easier for you to get the most from your purchase for years to come.

First-line support for all of our customers comes from our dedicated sales and technical support team, who are available to answer queries over the phone or via email. You’ll also find plenty of resources on our website, from FAQ’s to online copies of user manuals, so you’ve always got what you need on hand. Whatever you need, you can rely on us to make sure your Pop Up purchase serves you perfectly.

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PARTS, ADVICE, TRAINING AND MAINTENANCE

Your after-sales service options

  • We provide original spare parts for all of our products should you require them, keeping all of your POP UP PRODUCTS in optimum working condition.
  • There is a range of technical support options available to suit your needs. Our online FAQs cover the most common queries, or you can contact us directly by email or phone for more personalised support.
  • All of the products in our IQ LIFT range, plus the POP UP PRO & ECO LIFTS from our LEGACY range, can be returned to us for inspection, maintenance and repair as required, saving you the effort.
  • We can provide full product training to get you and your team comfortable using any of the access products we supply. From product familiarisation, inspection and repair to train the trainer and bespoke customer courses, we can help you to work safely and confidently.
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